Paragon Announces 2011 Award Winners

Paragon Announces 2011 Award Winners

Paragon recently announced the 2011 award winners. Employees were recognized for their outstanding customer service, cost savings initiatives, leadership and community involvement.

2011 President’s Award Winner – Marie Scott

The Joseph Morabito congratulates Marie ScottPresident’s Award is the highest honor an employee can receive at Paragon. To be eligible for this award, the employee must demonstrate a commitment to excellence by moving Paragon closer to our mission and our culture of success.

Marie Scott, Corporate Controller, was nominated for her outstanding work and leadership in the area of advancing our global billing capabilities. Scott led Paragon’s effort to respond to a client’s need for billing in 22 different currencies and to 89 billing points across the globe. The project was challenging to say the least as Scott had internal staffing challenges to overcome and her regular, full-time duties as comptroller to maintain. In the end, Marie accomplished the stated goals of the project and the client was delighted with the outcome. Through her diligent work, Marie underscored her commitment to advancing Paragon and the global reach of the organization while at the same time emphasizing her dedication and incredible work ethic. For these reasons, Marie Scott has been recognized as the 2011 President’s Award winner. In addition to a monetary bonus, Scott will receive an extra week of much earned vacation.

Congratulations to Marie and to the other deserving nominees including:

  • Kevin Sheehan
  • Stacey Bass
  • Andre Rekers

2011 Paragon Community Service Award Winner – Ryan Hopkins

Ryan Hopkins comforts an orphan in Honduras

The Paragon Community Service Award was developed to recognize one employee who is dedicated to the last tenet in Paragon’s Core Values, which is:

Community InvolvementWe demonstrate a caring attitude for our employees and the people we serve. We recognize that we are what we give back to our community. We feel a genuine need to help others is important to our success.

Ryan Hopkins, Underwriter for GenEquity Mortgage, was nominated for his tireless work with the victims of last year’s devastating tornado in Joplin, MS. Hopkins traveled to the storm ravaged area to distribute supplies and assist in the clean-up efforts. In addition, he led a Vacation Bible School in Honduras for three schools and an orphanage, while helping with the construction of another orphanage. Hopkins also serves meals at Solomon’s Porch, a ministry that helps feed and clothe the poor in inner city Dallas. For his outstanding dedication to helping those in need, Ryan Hopkins has been recognized as the 2011 Community Service award winner.

Congratulations to Ryan and the other deserving nominees including:

  • Teresa Mahlberg
  • Rick Calanni

2011 Paragon Service Award Winners

Many congratulations and thanks go to all our Consultants who earned the 2011 Service Award for having a 95% Satisfied average on all their surveys:

  • Steve Ford (at 100%)
  • Barbara Moskal
  • Jessica Stroede
  • Otis Lau
  • Bonnie Chung
  • Lisa Schmitt
  • Leann Tantillo

Moving forward, Paragon has decided to award our Consultants twice a year for their service ratings to offer even more incentive to provide an extraordinary customer experience, one family at a time.

Paragon Relocation’s Customer Reviews – March 2012

first place ribbon 148x300 Paragon Relocation’s Customer Reviews – March 2012Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.


Paragon Relocation’s customer reviews:

Excellent and prompt service

Overall service was very good and met my needs. The household moving quality was high (clean, organized). Responsiveness of the coordinator was quick and helpful.

Very easy and smooth relocation.

I was very satisfied with all aspects of the relocations services. Thank you.

LaTardra was always very professional and responsive.

The GenEquity team worked very hard to accommodate a 30 day closing in Texas for us. This helped our transition from Illinois to Texas since we didn’t have to pay for temporary housing.
Thanks, The Michels Family

I wanted to take an opportunity to provide some positive feedback about what a pleasure Nancy Sigel has been to work with. She is always friendly and helpful. My realtors have even commented about what a joy she is to work with. She really has made this relocation process relatively pain free with her knowledge and friendliness. I know I have probably been a pain to deal with….with all my questions and emails, but she is always quick to answer and help. She really does an excellent job.

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Related Posts:

Paragon Relocation Announces Enhancements to Customer Service
The World’s Biggest Companies Choose Paragon Relocation – HRO Baker’s Dozen
Paragon Relocation Opens New Office in France!
Paragon Relocation Expands Operations Into the Benelux Countries
Paragon Relocation now offers billing in Chinese Renminbi

Paragon Relocation’s Customer Reviews – December 2011

first place ribbon 148x300 Paragon Relocation’s Customer Reviews – December 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.


Paragon Relocation’s customer reviews:

Very good support provided by Clara Jay and Jessica Stroede during our transition.

It is a pleasure working with Jessica. She has good customer service and is very responsive to my needs every time I reach out to her.

Jessica Stroede has been a fantastic consultant. She is knowledgeable, helpful and responsive.

Bonnie is excellent. My family likes her very much.

Relocation consultant Otis was very patient in understanding my needs and offered even 24 hour support. Followed up the items promptly and provided a good service.

Kelly handled all of my inquiries expertly and quickly. I was extremely pleased with her and all of yours services. Thank you for making the move so much easier!

Pam Shepardson was great. Very responsive and helpful.

Always very quick response.

Very good support received from the team. always prompt and clear.

The service was perfect.

Judy is great. Not done yet with relo but we are very happy.

I could not have been happier with LaTardra. She always returned my calls with very thorough answers to my questions. She worked to get the right temporary housing in the right location that I needed. Thank you again LaTardra!

Crystal went the extra mile to ensure that my family and I were comfortable with our living arrangements, and that we experienced a smooth transition. Overall, we were very satisfied with Crystal’s attempts to accommodate us. Thank you Crystal and Paragon!

Crystal Hatfield’s performance was Outstanding. Very professional and knowledgeable. She gets 5 Stars for her attention to detail, thoroughness, and “Can Do” attitude. Thank you.

Working with Crystal Hatfield was a pure joy! She was always very pleasant, thorough, professional and followed through on every detail. I cannot say enough good things about the experience working with Crystal Hatfield and Paragon. If a several thousand mile move can be pleasant, this was the most pleasant moving has ever been for me. Thank you for the attention to detail and making everything seamless.

Great experience so far. Outstanding job by Crystal Hatfield in handling all aspects thus far – a great member of your team!!!

Crystal was very helpful throughout the relocation process and everything went off flawlessly and was taken care of to perfection. It was a pleasure working with Crystal on my relocation to San Jose.

I have used Philomena on two of my three relocations and am pleased to say she has been a blessing to work with. Any time issues have arisen, she has been on top of the issue in assisting with correcting it. If I ever relocate again I will request her again!!!

I was very pleased with the service.

LaTarda made this one of my most seamless moves. I have moved four times in the last three years. This was probably my furthest move, and by far the easiest move.

I would like to mention that LaTardra Massington did an excellent job, she was fantastic and very pleasant to work with. Thanks!

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Related Posts:

Paragon Relocation Announces Enhancements to Customer Service
The World’s Biggest Companies Choose Paragon Relocation – HRO Baker’s Dozen
Paragon Relocation Opens New Office in France!
Paragon Relocation Expands Operations Into the Benelux Countries
Paragon Relocation now offers billing in Chinese Renminbi

Paragon Relocation’s Customer Reviews – November 2011

first place ribbon 148x300 Paragon Relocations Customer Reviews   November 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.


Paragon Relocation’s customer reviews:

I was kept informed of all steps in the transition process, and any questions I had always were answered promptly.

It was a superior performance from all individuals involved in the relocation of my family from Switzerland to Singapore. I am extremely pleased with the initiative, responsiveness and professional courtesy displayed by all individuals, at every level of the process. Tremendous effort! Thank you very much.

LaTardra did a great job for me.

Dawn Harbeck is an excellent Consultant. She is extremely customer-centric and always works to get to the right outcome. I appreciate all of her efforts.

Crystal Hatfield deserves a raise and promotion; fantastic service.

LaTardra was very accommodating & timely in her communication.

I enjoyed working with LaTardra. She was very helpful and had excellent communication skills. She provided the information I needed and was instrumental in making my move from Omaha, NE to Seattle, WA as smooth as possible. She was easy to talk to and had a very approachable style. I appreciate all that she has done for me!

Kelly was a fabulous resource and a big help in guiding me through the process. She was consistently patient, helpful, and knowledgeable about all of the aspects and could refer me to experts outside of her area, when necessary. I felt lucky to have her assigned to my case.

Leslie, my Paragon rep, was excellent.

Dawn Harbeck was outstanding during a process that was anything but routine. Thanks for all of the help and keeping my wife and I sane through this transition.

My main contact through the process was Megan Greenwald and she was excellent. Very responsive to phone calls, emails and any questions I had. She made the process very smooth and it was an easy transition.

Excellent service from Jessica Stroede.

Very satisfied with the help provided by Mr. Otis Lau.

Nancy Johnson was great to work with. This is our second ISE move and she was fantastic to work with.

Thank you!

Nancy Johnson was very good as our Global coordinator…she should be commended.

My Paragon account coordinator repeatedly went over and beyond her job role in helping my wife and I. She made the move MUCH easier and I appreciate her help.

Very happy with the services and responsiveness shown by Bonnie (Consultant). It has been a hassle free experience working with Paragon and it’s consultant.

Very friendly, customer oriented. Nancy is a pro.

Pam Shepardson did a great job coordinating our move.

“Pam Shepardson was awesome; great client servicing. ”

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Related Posts:

The World’s Biggest Companies Choose Paragon Relocation – HRO Baker’s Dozen
Paragon Relocation Opens New Office in France!
Paragon Relocation Expands Operations Into the Benelux Countries
Paragon Relocation now offers billing in Chinese Renminbi

Paragon Relocation’s Customer Reviews – October 2011

first place ribbon 148x300 Paragon Relocations Customer Reviews   October 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.


Paragon Relocation’s customer reviews:

As I stated in my thank you email I was extremely satisfied with the service given.

Crystal was very professional and made arrangements with timeliness and accuracy.

Very good communication. Initial communication took longer than expected – but all of my request were met and the move went smoothly. Thanks.

This was a challenging move, but it was handled with professionalism and care. Thanks.

The relocation went smoothly for me. Leann Tantillo provides all the information I need and responds very quickly!

Crystal Hatfield did an excellent job!

Danny did a great job.

Kelly has been very helpful through the process.

I was very satisfied with my relocation agent Philomena Alongi.She was very patient, kind, helpful and advised us in all aspects of the moving process and made our moving much easier.

Crystal did a great job. This is my 2nd relocation with you and both were very painless.The manner everything was handled was great. I have been very busy these past few months and everything went so smoothly.I just want to say thank you.

LaTardra was excellent in supporting our move to North Carolina. She was always responsive, helpful, and took the ambiguity out of the process. I was lucky to have her support!

We had a very positive experience with our consultant. Her skill and expertise in closing the sale on our home was outstanding.

Crystal is great and thoughtful. I really enjoy working with her.

This was my second time working with Sarwat – my previous being a repatriation from an international assignment. She is responsive, knowledgeable about the processes and policies, and professional.

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Related Posts:

The World’s Biggest Companies Choose Paragon Relocation – HRO Baker’s Dozen
Paragon Relocation Opens New Office in France!
Paragon Relocation Expands Operations Into the Benelux Countries
Paragon Relocation now offers billing in Chinese Renminbi

Paragon Relocation’s Customer Reviews – September 2011

first place ribbon 148x300 Paragon Relocation’s Customer Reviews – September 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.


Paragon Relocation’s customer reviews:

In the last 20 years, I have had to move (either myself or close family members) about a dozen times and never have I experienced such efficiency and competence from the beginning to the end of the process. Your friendliness, reactivity and very professional handling of the whole team has been highly appreciated. Thank you very much for the support!

Overall, as painful relocation can be, Crystal did an excellent job at communicating everything and ensuring that everything that was provided was available when needed.

Kelly was patient, helpful, and very knowledgable about the process. She was always available or returned calls promptly and made my transition as smotth as possible.

It was a pleasure working with Crystal!

Everything went very smooth. Thank you!

My relocation consultant, Megan Greenwald, was amazing. She was very helpful in explaining what is possible and what isn’t possible through the reimbursement process.

Overall, the relocation has been an exhausting experience. The benefits provided by my company and Paragon have been invaluable!

Debbie Ocepek is the best move coordinator we’ve ever had with Paragon. She has a great attitude, is very responsive, and always helpful. She made selling our house at departure as easy as it could have been.

Dawn Harbeck was a tremendous asset in making our transition as smooth as possible. Her knowledge of the moving process, effective communication and follow-through are her greatest strengths and each directly contributed to making our move successful. I can’t imagine a simpler, more efficient move process than the one we experienced.

LeAnn Tantillo was my Paragon Rep – She was excellent at getting back to me in a very timely manner with questions I had. With the housing economy – this was a stressfull move and LeAnn was awesome!

Candy Berger was my relocation consultant and she did an outstanding job!

Lisa was great during my move and I really appreciated all of her help to make my transition successful.

I have moved several times but this was my first temporary assignment. Everything had to be completed within 2 weeks to be able to avoid a hotel stay and everyone at Paragon worked together to make sure that I was able to find temporary housing immediately. From Candy to Courtney Seitz and Michelle Anton. All were extremely helpful and exemplified working with a sense of urgency, for which my facility and I am very appreciative.

This was my 2nd relocation and it was as painless as the first. I would definitely not want to move any other way!!

Great appreciation to my assigned relocation consultant Otis Lau who provide me with responsive assistance to make both my relocation and repatriation with ease.

Overall, my family and I were very pleased with the level of service provided by the entire team. Dawn was excellent and was very responsive to all of our questions given this was our 1st international move. Jane at Expat was excellent as well and VERY patient with all of our questions about the Melbourne area. The packing & unloading teams were very professional, and we incurred no issues with both the departure and arrival. JOB WELL DONE!

Jessica did an excellent job to follow up on our expenses and exception requests.

Barb is incredibly responsive and efficient. She’s been a very pleasant change from our last relocation.

Barbara Moskal did a very good job supporting my relocation. She was very responsive to following up on requests and answering all of the questions I had.

Jessica has done a tremendous job coordinating the benefits for my assignment.

Appreciate the assistance from all along!

I was very pleased with Barbara’s services as a relocation agent, she was very responsive to my requests, and resolved issues quickly. She made the relocation process easy and I felt like we were a team as we worked through it. I would like to specifically recognize Barbara for her sense of urgency and “no non-sense” approach — very much appreciated. Thank you Barbara.

I am lucky to have Dawn Kezerle as my consultant. She is very proactive and friendly. I would love to work with her in future if any opprtunity comes. Overall I am happy with Paragon for all the services provided. Thank you very much.

Janet Clark made the experience easy as possible. She was very helpful.

Our consultant was very good (Judi Osborn) and helped us a good deal.

Judy Osborne was very helpful and always followed up on all questions or concerns. I have relocated 8 times in my career and Judy was by far the best relo coordinator that I have ever had.

Crystal was extremely helpful throughout the entire process and always got back to me in a timely manner. Overall, a great experience.

Crystal was very helpful throughout the process.

You guys were excellent in every possible way. I have NEVER relocated with such ease, and I have relocated a lot. Great juob, you guys were awesome!

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Related Posts:

The World’s Biggest Companies Choose Paragon Relocation – HRO Baker’s Dozen
Paragon Relocation Opens New Office in France!
Paragon Relocation Expands Operations Into the Benelux Countries
Paragon Relocation now offers billing in Chinese Renminbi

Paragon Relocation’s Customer Reviews – August 2011

first place ribbon 148x300 Paragon Relocation’s Customer Reviews – August 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.


Paragon Relocation’s customer reviews:

I noticed that the Paragon team openly requests feedback about their services, and I wanted to express my complete satisfaction. I have been stationed in Latin America for the last year, and Jessica Stroede has been my consultant almost since the beginning. She followed me along the entire relocation process, and now that my family and me are in stable mode she has continued with her excellent level of service. I have nothing but positive things to say about her service as she has shown excellent customer focus along all this assignment. Knowing that there is somebody somewhere looking forward to help with the little nuances of international relocation and that you don´t have to loose the focus in your assignment to have them solved is very comforting.

Janet provided excellent service. Top notch!

Kelly Moore has been fantastic and very responsive and quick.

Crystal Hatfield was extremely efficient and responsive; she was a great person to work with.

Overall a generous and smooth process.

Debbie provided fantastic support.

Rick did a great job again… I would request Rick as my relocation consultant every time I move.

Our relocation consultant, Rick Krause, was extremely responsive, organized and thorough. We have conducted four moves with Paragon and Rick’s level of customer service has been the best. Overall very positive experience on a quite aggressive timeline.

Lisa Schmitt from Paragon was great.

Overall, Paragon’s assistance for me was very helpful.

I appreciate the coordination and the timely response.

Otis Lau was again very helpful; he followed through on all his promises and communicated very clearly. Very happy with his services.

Otis is very kind and helpful. Thanks a lot!

Consultant responses were really excellent.

Superb all the way around. Best international move ever. Thank you.

The service was excellent and very professional.

Crystal was very nice and helpful. Customer service representatives who actually put forth an effort and care about the client’s needs are hard to come by these days. Thank you.

Judi Osbourn did a fantastic job. She was very responsive to my requests and very helpful in the final closing on the sale of my home

Judy was always ready and willing to assist and provide counceling. A true pleasure to work with.

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Related Posts:

The World’s Biggest Companies Choose Paragon Relocation – HRO Baker’s Dozen
Paragon Relocation Opens New Office in France!
Paragon Relocation Expands Operations Into the Benelux Countries
Paragon Relocation now offers billing in Chinese Renminbi


Paragon Relocation’s Customer Reviews – June 2011

first place ribbon 148x300 Paragon Relocation’s Customer Reviews – June 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently, on this blog and internally, we have been celebrating the comments and reviews of our customers who have given us an Excellent rating. (The positive reviews for the month always rotate at right of our blog in the sidebar) now, we also want to spread the news in form of a blog post each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here, we also post these internally on our Relocation Consultant “Wall of Fame.” Ultimately, Paragon bases our success on if our relocating customers believe we did an excellent job.

Below you will find reviews from Paragon Relocation’s customers from the previous month:

Job well done!

Very good. Keep it going.

I would like to give very positive feedback on Dawn Harbeck’s performance. She was always very knowledgeable and tried to find good solutions. Dawn is by far the best Paragon consultant I have worked with. Please send my comments to her supervisor.

This is the first time that I have moved; I cannot say enough good things about Sarwat Choudry. She was very professional and really got things done for me and my family. It was a very good experience. Thanks, Marty

The move went well. Dawn Harbeck was a great support through the entire process. Thank You!

Paragon consultant, Dawn Harbeck, was great to work with! She returned phone calls in a timely manner. She was very knowledgable and informed me very well.

My consultant was incredibly patient with me and allways very pleasant to work with. Moving is very stressful and I wasn’t always easy to work with, but never once did she lose her pleasant and calming demeanor.

Lisa and her team did a great job. She kept me informed about the current status and explained my options. Even when she was not available, other members of her team were able to answer my questions and keep the process moving forward.

I believe the consultant did a great job. I am very satisfied with her service.

Overall, Dawn has been excellent to work with!

Everyone at Paragon, especially Dawn, was great to work with. I look forward to working with them again.

Sarwat was a pleasure to work with and made the whole process much easier. I would definitely like to work with her on my next relocation.

Dawn was an excellent consultant and did a great job helping with my move.

Overall, Paragon did very well in support of our move. Debbie Ocepek was very helpful and responsive. The moving company did a great job. I am very satisfied.

Philomena did a very professional job as Paragon’s overall lead person. With our next move we would ask to work specifically with Philomena again.

Debbie Ocepek did a great job – she took the time to understand our situation and react accordingly.

Leslie is an excellent consultant and I would recommend her to anyone relocating. She knows the policy and how to answer almost any question thrown her way.

I reserve a special comment for Leann Tantillo, my relocation consultant. She contacted me very promptly and helped make my move so much easier and stress free.

Our relocation consultant — Sarwat Choudrey — was superb. She was extremely helpful, prompt in communications and very pleasant to speak to and work with. I made a point to let her know how much I appreciated her attitude and help and perhaps these comments provide her some additional level of recognition.

Barbara was a pleasure to work with. She was very responsive and always knowledgeable.

The overall relocation process was very smooth and painless. The service provided by Paragon and its contractors was top notch in most areas. I am very happy about the relocation. Jessica Stroede is amazing! She consistently exceeds my expectations with her wealth of knowledge and expedient response times to my queries.

Dawn Kezerle has been absolutely FANTASTIC!!!! There should be a category higher then “excellent” on this survey – as the service that she personally provided was “off the charts!” Dawn provided SUPERB service! Thank you!

Jane and I are very happy with the service Otis and team provided

Barbara Moskal has done an outstanding job for us. I really would like for her manager to know about this comment – please keep up the good work and the great sense of urgency!

Jessica is the gold standard for Paragon consultants.

We really appreciated the support and LaTardra Massington is great to work with

LaTardra was an absolute star. She was the best part of my relocation hands down. LaTardra was very easy to get a hold of and always was willing to answer our sometimes numerous questions. I could not be more pleased and I can only hope for the same type of experience on future relocations.

LaTardra was a tremendous help and made the process as smooth and easy as could be. Thank you LaTardra for all your assistance, quick responses and timely follow up. I would recommend Paragon and LaTardra to any one relocating.

Philomena was responsive and knowledgeable. She helped navigate the relocation process and was a great “go to” person

Crystal Hattfield was very professional and helpful throughout this entire process. She kept me well informed from beginning to end and was very easy to talk to.

Kelly was excellent in helping me relocate to San Diego. Thanks again.

Kelly was amazing, she made the whole process go so smoothly!

Thanks for all of your efforts for an incredibly speedy and not at all painful loan approval process!!! This has been the smoothest loan process from start to now that I have ever had and it really showcases well both you and Erich. Your team knows how to get things done efficiently and effectively!

Paragon Relocation enjoys making raving fans out of their customers. Let us know if you have any other stories where you have received great customer service from Paragon Relocation!


Paragon Relocation’s Customer Reviews – May 2011

first place ribbon 148x300 Paragon Relocations Customer Reviews   May 2011Paragon Relocation has for years prided itself on excellent customer service for our customers who we relocate all over the world. Recently on this blog and internally we have been celebrating the reviews of our customers who have rated us with an Excellent rating. (The positive reviews for the month always rotate at right of this blog post in the sidebar on the blog). Now we also want to spread the news in form of a blog post as well each month about what a great job our Relocation Consultants are doing. In addition to posting these reviews here we have also been posting these internally on our Relocation Consultant “Wall of Fame” because ultimately we measure success on if our relocating customers believe we did an excellent job.

Below you will find reviews from Paragon Relocation’s customers from the previous month:

Barb did a great job for us. I was impressed with Barb M’s responsiveness, ability to dig into the details and answer questions, and overall support.

Leslie did a wonderful job – she was incredibly responsive and provided great guidance.

I was very pleased with Nancy and her coordination of my move.

It was great working with Steve. He made the relocation process easier.

This is the second time that I have moved with Paragon. Both times Candy Berger was my relocation consultant. She has been excellent to work with. She is very knowledgable of the process and has been extremely helpful with both moves. I have and will recommend Candy to anyone that is moving with Paragon.

I am happy with Otis’s co-ordination & his quick responses. I really appreciate his work. A quick response through e-mail & on phone is very important, as we are not in face to face. Good work Otis. Thanks!

Overall a great process. Made my move very easy.

I felt Otis Lau, my Paragon Consultant in Hong Kong handled our introduction to relocation very thoroughly, professionally and politely. He followed throughon my questions on time and did everything he could to resolve any concerns I had.

One point of contact is GREAT. Barbara does a wonderful job.

Sheila was a great help in my relocation. She really helped make the move easier to deal with as I faced issues and obstacles with advice, tips and support.

Excellent job from the Paragon consultant (Nancy Johnson). Always very responsive and emphatic.

I would like to thank everybody, especially Pam Shepardson, and everyone involved for the excellent service I received in my move. They did a superb job and I am very satisfied.

Excellent service, very pleased with the entire process.

A professional Consultant and excellent relocation team helped me a lot to arrange anything and make this easier for me on this my first relocation. Thanks guys! Good Job!

This was by far the best experience I have had. I credit two people with my high level of satisfaction. Dawn Harbeck, my relocation agent with Paragon & Amy Vonachen, my destination (Peoria area) realtor. They were both very helpful and went above and beyond to make my move a success. They worked long hours, answered and returned phone calls, emails, and text messages very quickly, and ensured that every aspect of my move was well coordinated.

This has been a great experience for me during this entire process. It made the transition to a new city and a new position stress free. Kelly Brady was very helpful and patient when I had concerns or questions.

Debbie was very helpful in making this process go as smoothly as possible. The best consultant we’ve had through Paragon to date. Great Job!

Jessica has done an excellent job for our relocation.

Francesca Natali was amazing! She’s very responsive and professional. Her manager should be pleased and promote her!

Excellent service and responsiveness. I would highly recommend Paragon to anyone relocating with a corporation.

Very positive experience, very happy with the relocation.

Debbie was a great relocation consultant. We enjoyed working with her. Overall it was a good experience in a bad housing market.

I couldn’t ask for better service from my Relocation Consultant Leslie Carrballo, she was always available and if she didn’t have the answers to my questions she would follow up and get the answer in a reasonable timeframe.

Barbara Moskal was excellent.

Our Paragon Consultant (Jessica Stroede) was fantastic!! Absolutely, hands- down the best!

Want to emphasize the outstanding work by my Paragon consultant Jessica Stroede, she has been extremely helpful, professional and responsive.

Rick Krause was terrific! He answered all our questions quickly and clearly. We were never confused or left wondering about anything… he was extremely helpful in every regard.

Very satisfied with the service provided.

Otis is professional in providing assistance and his service standard is very good.

Overall, I have found the Paragon Relocation service very beneficial and informative due to the level of service that my Paragon consultant displayed. The level of commitment is beyond exceptional to which I would recommend this service further. If there has been any queries to date, my consultant has overcome them with a high degree of detail and knowledge. The response time is also another factor for which my consultant can be commended. I have never been made to wait for an answer, as he was always prompt in his reply. Thankyou again for your excellent service.

LaTardra was very prompt and professional, welcoming any questions I had and thoroughly explaining the process.

Excellent job! Thank you!

Was very pleased with Delia and Bonnie’s responses and help in relocation. Thank you very much.

My overall experience and communication with my Paragon Consultant has been straight forward and excellent. Jessica Stroede provided all the appropriate information and guidance from the start of my assignment, such as explaining all of my benefits. She also helped me through all of the issues that I have had that fall under her jurisdiction and for other occasions where she could not assist she guided me to the appropriate people and for that if this scale was from one to ten she would qualify as a ten.


Let us know if you have any other stories where you have received great customer service from Paragon Relocation!