5 tips for improving the assignment experience for your employees

5 tips for improving the assignment experience for your employees

A relocation for an employee can be a great opportunity and an exciting adventure, especially when it is an overseas assignment. However, ensuring a smooth transition requires a great deal of support.

These five tips will ensure your expat has sufficient support during the move and will assist them in settling into their new surroundings:

1. Communication support is critical  
According to the Society for Human Resource Management, 24/7 support services are required to provide access to important status updates. Questions about immigration status, costs, travel arrangements, household goods shipping and other relocation details can distract employees and hinder settling-in at the assignment post. However, when your employees have access to someone knowledgeable about their move, they experience less stress, which increases their satisfaction with the assignment. Your employees will then be able to better concentrate on their post duties, confident their move is going to go smoothly.

2. Exceptions within reason 
Good relocation policies are necessary to control costs. It is also important to remember each employee’s situation is unique, and a certain amount of accommodation may be required. If the person relocating is a key employee that needs to be in a particular location, exceptions may be necessary. These should be identified and considered early in the process and prior to making an offer.

3. Be honest about job relocation expectations 
Relocations are usually not pleasant surprises. If a position at your company requires an overseas assignment or relocation, it is important to reveal this information as soon as possible. According to AccelaWork, a company focused on improving businesses, let staff members know immediately if they need to be moved to a new location. Provide them with ample information, including:

  • Assignment/relocation destination information
  • Relocation policies
  • Immigration information
  • Relocation timeline
  • New job duties and expectations

4. Provide language and culture training 
Language training and cultural training is critical in ensuring your employees transition smoothly into their new assignment location. According to The Effects of Cross-Cultural Training on Expatriate Assignments, a study conducted at the Chang Jung Christian University in Taiwan, the development of language and communication skills positively impacts employees’ relocation experience. All expats participating in the study indicated being fluent in the native language of their new country was the most valuable skill their employers could provide.

5. Technology can help your employees remain connected  
Cloud-based technology allows an employee to continue working and collaborating with others from all corners of the globe. Integrate the use of today’s most recent developments to make sure these individuals can work from anywhere and with anyone while using the technology they are already familiar with. By doing this, companies can better ensure expats will be more comfortable and transition into their new environment more quickly and easily.

Moving employees to another location is a life-altering event for those involved.Smart policies and being accommodating can make it easier.

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