Baker’s Dozen Survey Recognizes Paragon for its Quality of Service
The 2016 Baker’s Dozen survey of relocation service providers, conducted by HRO Today, named Paragon Relocation as a top provider both overall and for quality of service. HRO’s survey separates a handful of relocation management companies from the pack each year, based on customer reviews. In the global relocation management industry, it is considered to be an honor just to appear in the rankings at all. In 2016, Paragon Relocation not only made the list but improved upon its ranking year over year.
Why is it significant that Paragon Relocation is again included in the Baker’s Dozen survey results? The answer is simple; the survey results carry significant weight with human resources (HR) leaders when selecting a relocation management company. In fact, HRO Today says 71% of its readers reference the Baker’s Dozen rankings when issuing an RFP or selecting a provider and 79% are influenced by the rankings. This is even more significant when put in context. According to HRO Today, its readership includes 110,000 HR leaders in North America, 73% of which are Director/Vice President level or higher with spending authority over $1 million.
“We are pleased to make the list again this year and we were delighted to improve our ranking in the survey results,” said Craig Selders, President of Paragon Relocation. Selders continued “The survey results validate what we see taking place every day here at Paragon, a never-ending commitment to providing outstanding service to our clients and their transferees.” Selders credits the commitment to customer service at Paragon and the dedication of its employees for the company’s standings in the survey.
The HRO Today Baker’s Dozen rankings are based solely on feedback from buyers of the rated services. HRO Today collects feedback annually through an online survey, which is distributed directly to buyers and indirectly to buyers by way of participating service providers. To be included in the 2016 survey, relocation companies had to receive at least 10 responses from a minimum of seven different companies. This is required to ensure objectivity. In total, HRO Today received feedback from more than 200 verified business customers.
About Paragon Relocation
Paragon Relocation is the premier partner of choice in the global relocation management industry, providing thought leadership, innovative programs, value-added support and superior customer service to our clients and the families we relocate. True to its consulting origins, Paragon distinguishes itself by leveraging policy and program design to achieve cost savings, increased management capability and higher transferee satisfaction for its clients. Paragon Relocation has been providing relocation services for more than 25 years and offers services in 150 countries. For more information, please visit www.paragonrelocation.com.